Can I return my old UGGs for new ones?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
Can you return UGGs without receipt?
Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.
Can you check UGG serial number?
Check the foil strip on the label behind the shoe size and the materials label on the left boot. If there isn’t a sewn-in-label, there should be a security sticker on the sole of the left shoe. Turn your boot over to see the holographic UGG label with a sun symbol.
Can you return old UGGs to Nordstrom?
What About Returning Worn Shoes? Yes you can return worn shoes at Nordstrom. Worn items can be returned at Nordstrom, just as long as you’re not abusing the return policy, Nordstrom does allow worn items to be returned.
Where is the QR code on uggs?
In fall 2013, UGG Australia added a QR code to the sewn-in security label on the left shoe. Just scan with any smartphone and you will be taken to UGG’s official website where you’ll be able to verify the product’s authenticity.
How long is a limited lifetime warranty?
Limited lifetime warranty is a warranty against manufacturer defects, not normal wear and tear. It is for the lifetime of the part and not of the vehicle. The store would be able to determine if the parts are defective or not.
How often should you replace UGG boots?
UGG Sizing & Determining The Correct Size For You Purchasing a pair of our genuine Australian Made, high quality UGG boots is an investment. With adequate care and protection, our UGGs will last anywhere between five to twenty years with ease.
Is Koolaburra a real ugg boot?
The newest member of the UGG brand family, Koolaburra by UGG is a lifestyle brand designed with the modern family in mind. Rooted in quality, comfort, and craftsmanship, Koolaburra delivers effortless lifestyle essentials for the whole family.
What is the difference between UGG and Koolaburra uggs?
The only difference to me is there is faux fur on the inside and uggs have the genuine shearling. The little bit of fur that sticks out on the outside of the Koolaburra is apparently genuine sheep. The suede on both Ugg’s and Koolaburra feels the same to me. The comfort is the same to me.
Do uggs have a lifetime warranty?
We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.
What is covered under the UGG® warranty?
The UGG® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis. Items not covered through our warranty process:
How long does it take to return or exchange a UGG?
Please allow 5 – 7 business days from the date we receive your return to complete your return or exchange. The UGG® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship.
Can I get a refund for my Uggs?
Accordingly, UGG does not offer its limited warranty or rebates for products purchased on these sites and will not assist with resolution of any disputes including assistance with PayPal refund requests. Please click here for our warning on counterfeit items.
Can I purchase UGG products on auction sites?
UGG’s agreements with its dealers prohibit sales on auction sites. Accordingly, UGG does not offer its limited warranty or rebates for products purchased on these sites and will not assist with resolution of any disputes including assistance with PayPal refund requests. Please click here for our warning on counterfeit items.