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Transforming lives together

26/07/2022

How do I check on my EI claim?

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  • How do I check on my EI claim?
  • Why am I not receiving my EI payments?
  • Can I apply for CERB after my EI runs out?

How do I check on my EI claim?

If you’re receiving one of these types of benefits, you’ll need to call 1-800-206-7218 (TTY: 1-800-529-3742) during business hours or visit a Service Canada Centre to provide information for your claim. Select “Records of employment” to view and print your electronic ROEs.

What is the phone number for EI reporting?

1-800-531-7555
By telephone If you don’t have Internet access, you can use the Telephone Reporting Service by calling 1-800-531-7555.

How long does it take for an EI claim to be approved 2021?

You’ll receive your first payment about 28 days after you apply if you’re eligible and have provided all required information. If you’re not eligible, we’ll notify you of the decision made about your application.

Why am I not receiving my EI payments?

There is a delay in your claim. In this situation, you must call EI call centre to follow up promptly or else it may be delayed further. There is always a processing delay after December holiday break or summer break. In this case, you must make sure to call EI call centre to chase after the status of your claim.

How do I contact employment and social development in Canada?

During the COVID-19 crisis, the government has several support options that may be available * please visit https://www.canada.ca/en/employment-social-development/corporate/notices/coronavirus.html for more information
Toll-Free: 1-800-622-6232 (1-800-O-Canada)
Teletype: 1-800-926-9105
Hours: Mon-Fri 8am-5pm

Why do I have to pay back Cerb?

COVID-19 benefit overpayment letters If you received the CERB from Service Canada, you may have received a letter to repay an overpayment of the benefit. For details about your Service Canada overpayment, go to Collection of the CERB issued by Service Canada.

Can I apply for CERB after my EI runs out?

Yes. You are eligible for the Canada Emergency Response Benefit if you are a former Employment Insurance claimant who used up your entitlement to your Employment Insurance regular benefits between December 29, 2019 and October 3, 2020, and are unable to find work due to COVID-19.

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