Why is Hive discontinued?
As part of our strategic review our parent company, Centrica, has decided that our business will be refocused around products, propositions and services that enable customers to lower their carbon footprint. As a result of this decision, we will be ceasing sales of the Hive Link product.
Why is my Hive thermostat not connecting?
Remove the batteries and put them straight back in again. This will turn the thermostat off and on which should help establish a connection to the receiver. Place the thermostat back on the wall. The thermostat should then display a ‘Reconnecting’ message.
Is Hive heating control worth it?
On test, we found the Hive Thermostat was easy to use, and while it lacked features such as geolocation that switches the heating on based on your location, it offers good value for money – particularly with those that want to get used to a smart thermostat before embracing room-by-room control.
How do I manually turn on Hive heating?
Your thermostat has 3 different heating modes: Schedule, Manual and Off.
- Push the dial to wake up the thermostat.
- Once the screen turns on press the Menu button and select Heat.
- Here you’ll see the different modes: Schedule, Manual and Off.
- Select one by turning and pushing the dial.
Is Hive out of business?
Hive has discontinued the direct sale of our products and related services in the United States and Canada effective December 31st, 2019. We value our customers and plan to continue to support our products. We will notify our active customers of any changes to how we support their app and devices.
What is better nest or Hive?
Nest wins. They offer an impressive 2-year warranty, the Hive is only available with a 1-year warranty. That’s double the length! Better still, if you opt to get your Nest installed by a Nest Pro i.e., a professional and vetted Nest installer, you will be entitled to an additional 2-year warranty, so 5 years in total.
How do I reconnect my hive thermostat to my receiver?
Hold the central heating button down on the receiver until the status light flashes pink. Release the button then press and hold it again until the status light is double flashing amber. To reconnect the receiver to your hub, put your hub into pairing mode by selecting ‘Install devices’ in the Hive app menu.
How do I reconnect my hive thermostat to my boiler?
Lift your thermostat off the hooks that hold it against the wall and take your thermostat to the receiver which you will find near to your boiler/hot water tank. Remove the batteries and put them straight back in again. This will turn the thermostat off and on which should help establish a connection to the receiver.
What is the difference between Hive and Hive plus?
A Hive Heating Plus subscription brings you a whole host of extra Hive benefits, including a 10% discount on home repairs, as well as a 10% discount and free delivery on all Hive products.
Why is my Hive not turning my heating on?
Check your internet connection Smart heating uses a thermostat with a wireless remote sensor that connects to the receiver and works via an internet connection. So a good start is to check if your home WiFi isn’t working. It’s the most common reason why your Hive thermostat is not connecting.
Why is my Hive heating not working?
If you’ve tried to switch your heating on from your Hive app or the online dashboard and it doesn’t respond, please check the colour of the lights on your receiver (the white box usually near your boiler or hot water tank). If Hive is connected the receiver should show: A solid green status light.
Is Hive being discontinued?
Effective December 31st, 2019 Centrica Hive Limited discontinued the direct sale of products and related services for Hive in the United States and Canada.
Can I install a Hive myself?
Can I install Hive myself? Yes you can. But for complete peace of mind that it’s installed correctly, you should hire a fully trained engineer to install it for you. They will be able to talk you through all the features of your Hive unit, so you can make the most of your smart heating system.
Does Hive work if internet goes down?
Hive Motion Sensor and Hive Door or Window Sensor – Your sensors will continue to work. However, you will not receive any notifications or status updates until your broadband connection is restored.
Do you have to pay monthly for Hive plus?
You can pay on a rolling monthly contract with no minimum commitment. For customers who are new to Hive Heating Plus, you can try the service for free for one month.
How much does Hive plus cost?
$20 per month (or $240 per year)
Do I need a plumber or electrician to install Hive?
Do I need a plumber or electrician to install Hive? In most cases, a plumber or boiler engineer would be the best person to install Hive in your home. They’ll need to make sure your Hive unit is connected correctly.
What kind of thermostat does Hive Active Heating have?
Product pagesInstallation Guide (PDF)User Guide (PDF) Hive Active Heating 2 Wireless Thermostat Model: SLT3 / SLT3b This is our wireless thermostat for combi and conventional boilers. It’s wireless so you can move it around your house and make sure the temperature is right where you are.
What are the benefits of hive heating plus?
It helps you reduce your bills, monitor your heating efficiency 24/7 and lower your carbon footprint. You’ll also get an extra 10% off Hive products and home repairs, plus extended warranty on your Hive heating devices. *Please note, Multizone setups and first generation hubs do not currently support Hive Heating Plus.
How do I cancel my hive heating Plus subscription?
Please contact us if you want to cancel your Hive Heating Plus subscription. When you cancel, you’ll not be charged from the start of the next period you have subscribed for (i.e., the start of the next month if you subscribe monthly. Or the start of the next 12 months if you have an annual subscription).
What batteries does the hive thermostat SLT2 take?
It’s a good option if you want to connect it to your existing thermostat’s wiring and put it in the same place. It’s also a good option if you have a larger home or one with thick walls, or if your boiler is hard to reach. It takes 3x AA batteries. User Guide (PDF) Hive 1 Thermostat Model: SLT2 User Guide (PDF) Smart Linked Thermostat Model: SLT1