How can I contact JCPenney?
(800) 322-1189JCPenney / Customer service
How long will JCPenney hold my order?
JCPenney will hold your items for ten (10) days starting the day your order was processed by JCPenney. If your order is not picked up within ten (10) days, we will cancel the order and credit the transaction amount to your original method of payment.
How do I change my JCPenney order?
You are able to edit your bag before placing your order during checkout. If you need to adjust your order after placing it, please call customer care at 1.800. 322.1189. Please note that your order may begin processing immediately after order placement, and it may not be possible to change items on existing orders.
How do I order from JCPenney?
Pickup your order at store location near you!
- Choose Curbside or In-Store Pickup. Orders ready in 2 hours. Place an order on JCP.com 2 hours prior to store closing to get your order today.
- Curbside Pickup. To Use Curbside Pickup at JCPenney:
- In-Store Pickup. To Use In-Store Pickup at JCPenney:
How can I check my order on JCPenney?
Sign in to your jcp.com account to view your order history.
Does JCPenney have a chat?
Online ChatJCPenney / Customer service chat
What carrier does JCPenney use?
Does JCPenney use UPS or FedEx? Standard delivery (3-5 business days) – Most orders are shipped UPS or USPS.
How do I check on an order from JCPenney?
How do I track my JCPenney order?
Does JCPenney have online chat?
Is Jcpenny com legit?
Overview. JC Penney has a consumer rating of 3.07 stars from 510 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with JC Penney most frequently mention great prices, good quality and local store. JC Penney ranks 14th among Department Store sites.
How long does it take for JC Penney to process order?
Store delivery – If you choose to have your item shipped to a JCPenney store or JCPenney express center, most orders are ready for pick-up in 4-7 business days. You will be contacted when your order arrives. Your order will be charged to your payment card or account at the time it is shipped.
How do I check on an order from JC Penney?
What is my JCPenney account number?
Find your account number on your JCP credit card or statement. From the JCPenney online credit center, click the “Register” button. Enter your JCPenney card account number and billing address ZIP code. Click “Continue” to choose your user ID and password.
Who owns JCPenney?
Simon Property Group
Also back is further change, however, at least if it’s true that J.C. Penney’s owners — Simon Property Group and Brookfield Asset Management — have bid nearly $9 billion for rival Kohl’s.
How do I access my JCPenney account?
Go to the JCPenney online credit center. Enter your user ID and password. Check the “Remember User ID” box if you’re using your own computer and visit the website frequently. Click the “Secure Login” button to view your JCPenney account details.