Why is Virgin Wi-Fi so bad at the moment?
This issue is caused by interference on our network impacting multiple customers in your area. This will cause intermittent speeds and performance may vary at different times. Our Network teams are aware of this issue and further details on resolution will be available as soon as possible.”
Why is my broadband connection so bad?
Slow internet speeds can be caused by a number of things. Your router could be outdated or it could be too far away from your TV or computer, for example. Those fixes may be as easy as restarting your modem and router or upgrading to a mesh network. But another reason for your slow Wi-Fi could be bandwidth throttling.
Is there a Virgin broadband problem in my area?
There are no Virgin Media network issues affecting services in your area.
How can I improve my virgin internet connection?
Nine tips to tackle internet speed issues
- Reboot your router. Unplug it, wait for a bit, plug it in again and retry the speed test.
- Make sure your router can handle your broadband.
- Check your devices.
- Check for interferences.
- Reposition your router.
- Replace cables.
- Update firmware.
- Weigh up your WiFi.
Why is my virgin internet so slow all of a sudden?
If it is fast, then the issue is related to your WiFi. If it is slow, it is likely something to do with the router or Virgin media themselves. If you don’t have any devices with an Ethernet port or an Ethernet cable then you can just test it via WiFi when you are in close proximity to the router.
Why does my Virgin broadband keep buffering?
Buffering can be caused by issues at any point between a device in your home and the server providing the video. So your broadband might be too slow, or perhaps it is fast enough but you have a weak Wi-Fi signal. Or maybe there is a broadband network fault or problem at the streaming service itself.
Why has my virgin broadband speed dropped?
Device overload. The more devices you connect to the Hub, the more it can slow down. Our faster broadband packages are ideal for homes with lots of devices, meaning your WiFi can distribute faster speeds to them. My Virgin Media to see your broadband speed upgrade options.
Why does my Virgin TV keep Pixelating?
Pixellated pictures on live TV are often the sign of a signal fault. If you’ve rebooted your box once, then there’s likely a fault somewhere, so this will need VM to intervene. You’re likely to need either an engineer visit or a replacement box, depending on what VM’s remote diagnostics turn up.
Does Virgin Media broadband slow down at peak times?
This includes the devices you’re using, the wiring in your building and the number of users online and accessing a particular website. Also, at peak times, high usage such as during major sporting events, may cause congestion and slow things down.
How do I fix an unstable internet connection?
Restart your device. Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data off and Wi-Fi on and check again.
Why is Virgin Media Not Working?
Try these steps to fix most Virgin Media connection problems: Reboot the WiFi Hub by turning it off and then on again. Make sure all the wires coming into and out of the Hub are pushed in firmly. If that hasn’t helped, reset your Hub’s settings and your WiFi settings back to their original settings.
Why is my TV picture breaking up?
If your TV picture is breaking up, cutting in and out, or pixelating (looks like everything is a bunch of squares), then you probably are experiencing a weak signal. Check all of the connections from the wall to your cable box and from the cable box to your TV to ensure that all connections are tight.
Why does my Virgin TV keep flickering?
Missed connection is one of the most common reasons on what causes TV to flicker. Often, flicker is simply caused by a malfunctioning cord or a loose connection. You can try to swap out cords or jiggle wires to see if that helps eliminate the flicker.
Why is my internet intermittently dropping?
If you’re too far from your router, your internet may cut in and out as Wi-Fi signals struggle to reach your device. Obstructions between your device and your router may also cause intermittent disconnections. Pay attention to your device’s Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects.
Why is my Virgin Media Broadband so slow?
It could be an issue with that device rather than slow internet connection. Fix slow internet in certain areas of your home where the WiFi struggles to reach. Use the Virgin Media Connect app to check for blackspots in your home from room to room, and if it finds one you can order an Intelligent WiFi Pod.
How do I get help with my Virgin Media Broadband?
Welcome to Virgin Media’s broadband help and support page. Pick a category to get started. We’re here to help get to the bottom of any broadband issues, and get your connection fixed and working as it should.
What should I do if my Virgin Internet is not working?
If that doesn’t fix the issue, try to factory reset the Hub to change it back to its original settings. These help with most problems if your Virgin internet is not working or if you’ve got no internet connectivity. When you have problems with internet connection it’s best to run a test on your broadband connection to check for any issues.
Why is my Virgin Media Hub not connecting to WiFi?
Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. If you’re using a splitter, make sure that’s firmly connected, too. This means the Hub is on, but your WiFi isn’t. It’s likely to be a loose connection in your home.