How do I check the status of a Verizon claim?
Visit phoneclaim.com/verizon to check current device eligibility. Eligibility determined at time of insurance claim approval. This benefit is provided by Wireless Phone Protection.
How do I file a claim with Verizon home protect?
How do I file a claim with Verizon Home Device Protect for a product that’s malfunctioning? You can file a claim on Asurion’s website or by calling Asurion at (844) 769-1991. You can file a claim 24 hours a day, seven 7 days a week.
How long does it take Asurion to send a replacement phone?
Don’t panic. If you have an Asurion mobile protection plan, you don’t have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We’ll fix your broken device or send you a replacement as soon as the same day.
How do I make an Asurion claim from Verizon?
How do I file a claim?
- File a claim on Asurion’s website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
How do you claim Verizon rewards?
You can use a reward you’ve claimed through the My Verizon app:
- Tap Use Rewards at the top of the screen.
- Tap the reward you’d like to use.
- Follow the redemption instructions for that reward.
- Once you’ve successfully used your reward, tap Mark as Used at the bottom of the reward details.
Where can I find my Verizon gift card?
You can sign in to your My Verizon Home account to find the Verizon Gift Card tile that includes the date when you are eligible to redeem the offer.
Does Asurion always send refurbished phones?
You’ll always get a refurbished phone on any claim you file.
Will Asurion reimburse?
Tech care company Asurion announced today that it can now provide Asurion Home+ customers with same-day reimbursements through PayPal, Venmo or direct-to-debit.
Do I have to report my Verizon Home Device protect claim?
Your claims don’t have to be. We make it easy to start, manage, or track your Verizon claim. Have a Verizon Home Device Protect plan? Start or manage your home tech claim here. Asurion is trusted by 300 million worldwide. Tell us what happened to your device. Generally, claims must be reported within 60 days of the date of the incident.
How do I file a claim for a stolen Verizon device?
You must have one of our device protection options associated with your mobile number in order to file a claim for your device. If you’re not enrolled in one of the Verizon device protection options, refer to our How to replace a lost, stolen or broken device page.
How does device protection work with Verizon?
Device protection can help you replace your device if it’s ever lost, stolen, damaged or defective after the manufacturer warranty expires. With Verizon Protect (our best value), you can also get cracked-screen repair for select smartphones, subject to parts availability, and Tech Coach support for almost anything that your device connects to.
How much does Verizon Home Device protect cost?
Once a claim is approved under Verizon Home Device Protect, you may be required to pay either $49 or $99, depending on the product, prior to receiving a repair or replacement. For each product installation you request, a $49 service fee also applies.